Skip to main content

Policies

We are committed to our users' rights to privacy. We promise to transparently share all aspects of how the AlMaghrib Institute product and website work in regards to privacy, terms, and personal data, and we are in full support of efforts to ensure your protection online.

The following is a collection of information and resources to help answer any questions you have about your experience with AlMaghrib Institute. We're grateful for your interest and proud to have you as a part of our community!

Terms & Conditions

Welcome to the Terms and Conditions ("Terms") for Quran Flow. These terms are between you and AlMaghrib Institute and govern our respective rights and obligations. Please note that your use of quranflow.org, portal.quranflow.org, and the Quran Flow App are also governed by the agreements listed below, as well as other applicable terms, conditions, limitations and requirements, and you agree to them when you sign up through Quran Flow.

Introduction

Thank you for choosing Quran Flow ("Quran Flow," "AlMaghrib Institute," "we," "us," "our"). By enrolling in and using the Quran Flow services, student portal via mobile device, and software applications (collectively, the "services"), or using materials and content provided by Quran Flow (the "additional resources"), you are entering into a binding contract with Quran Flow, powered by AlMaghrib Institute.

Right to Use Content

We are granting you a limited, non-exclusive, revocable license to view, print, download (where permitted), or watch any content as defined below from all the services provided by Quran Flow. You are not granted the right to license, republish, distribute, copy, sublicense, sell, or prepare any derivative of the work used on the Quran Flow website, portal, or any of our applications.

YOUR ENROLLMENT IS BASED ON ONE USER PER ACCOUNT AND THEREFORE CANNOT BE SHARED, SOLD, DISTRIBUTED, OR USED IN CONJUNCTION WITH ANY OTHER PARTIES APART FROM YOURSELF. ANY INDICATION OF IT BEING SHARED, SOLD, DISTRIBUTED, OR USED IN CONJUNCTION WITH ANY OTHER PARTIES APART FROM YOURSELF WILL RESULT IN IMMEDIATE CANCELLATION OF YOUR ENROLLMENT.

Downloaded PDF documents (course notes) are permitted to be kept after cancellation or completion. You may retain access to all written materials you have downloaded during your enrollment.

Privacy Policy

Quran Flow provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received from your use of our website, located at quranflow.org ("Site"), as well as our student portal at portal.quranflow.org, mobile applications, and other services provided by us (collectively, together with the Site, our "Service").

This Privacy Policy also tells you about your rights and choices with respect to your Personal Information, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices.

Registration with, use of, and access to the Service is subject to this Privacy Policy and our Terms of Use located at www.quranflow.org. All terms not defined in this Privacy Policy will have the meanings set forth in the Quran Flow Terms of Use.

1. Personal Information We May Collect

For the purpose of this Privacy Policy, "Personal Information" means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below.

Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Service if that information is necessary to provide you with the service or if we are legally required to collect it.

2. Personal Information Provided by You

Registration

To access the Quran Flow program, you are required to become a registered student and to submit the following types of Personal Information: your name, email address, gender, year of birth, and password.

Making a Payment

When you enroll in Quran Flow and make payments through the Service, you will need to provide Personal Information such as your credit card number and billing address. Financial information is stored securely with our payment processing service providers.

Customer Support

We may collect information through your communications with our student support team or other communications that you may send us and their contents.

2a. Personal Information Automatically Obtained from Your Interactions with the Service

Location Data

We automatically collect your approximate location based on your IP address to assign you to appropriate time zones for live class scheduling.

Log Data

When you use our Service, our servers automatically record information that your browser or app sends ("Log Data"). This Log Data may include information such as your IP address, browser type or device type, the pages you visit within the Service, and the dates and times that you access or use the Service.

Student Progress Data

We collect information about your progress through the program, including lesson completions and performance metrics, to provide you with the Service and to offer personalized support.

Cookies and Similar Technologies

Our student portal may use "cookie" technology and similar technologies to enable certain features such as keeping you logged in. A cookie is a small data file that we transfer to your device. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Links to Other Websites

Our Site may contain links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your device, collect data or solicit Personal Information from you. Other sites follow different rules regarding the use or disclosure of the Personal Information you submit to them. We are not responsible for the content, privacy and security practices, and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to read the privacy policies or statements of the other websites you visit.

3. How We May Use Your Personal Information

We may use the Personal Information we obtain about you to:

  • create and manage your student account, provide our Service, process payments, and respond to your inquiries;
  • match you with appropriate instructors and study groups based on your gender and age;
  • schedule live classes at times appropriate for your time zone;
  • communicate with you for operational purposes, such as account management, enrollment confirmations, billing notifications, semester updates, and student support;
  • track your progress through the program and provide personalized learning support when needed;
  • provide student support and custom learning plans;
  • operate, evaluate and improve our program (including by developing new features; analyzing how the Service is being accessed and used; tracking program performance; facilitating the use of our Service);
  • maintain internal records and statistics to improve our program and predict enrollment;
  • ensure the security of our Service;
  • enforce our agreements related to our Service and our other legal rights; and
  • comply with applicable legal requirements and our policies.

4. How We Share Your Personal Information

We may disclose the Personal Information we collect about you as described below or otherwise disclosed to you at the time the data is collected, including with:

Service Providers

We engage certain trusted third parties to perform functions and provide services to us, including payment processing, email delivery for operational communications, hosting and maintenance, and database storage and management. We may share your Personal Information with these third parties, but only to the extent necessary to perform these functions and provide such services. We also require these third parties to maintain the privacy and security of the Personal Information they process on our behalf.

Compliance with Laws and Law Enforcement

Quran Flow cooperates with government and law enforcement officials or private parties to enforce and comply with the law. To the extent permitted under applicable law, we may disclose any information about you to government or law enforcement officials or private parties as we believe is necessary or appropriate to investigate, respond to, and defend against claims, for legal process (including subpoenas), to protect the property and rights of Quran Flow or a third party, to protect Quran Flow against liability, for the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, to protect the security or integrity of the Service, or to comply with the law.

AlMaghrib Institute

Quran Flow is a program offered by AlMaghrib Institute. Your Personal Information may be shared with AlMaghrib Institute for administrative and operational purposes related to the program.

5. How We Protect Your Personal Information

Quran Flow is very concerned about safeguarding the confidentiality of your Personal Information. We employ administrative and electronic measures designed to appropriately protect your Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. Please be aware that no security measures are perfect or impenetrable. We cannot guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards, subject to requirements under applicable law to ensure or warrant information security.

We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored Personal Information to you via email or conspicuous posting on our Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system, and any other disclosures that may be required under applicable law.

We retain your Personal Information indefinitely to maintain your student records and account history, unless you request deletion of your information. When you request deletion, we will delete or anonymize your Personal Information to the extent possible, though some information may need to be retained as required by law, for legitimate business purposes such as financial record-keeping, or where deletion is not technically feasible (such as information stored by our payment processors). When determining what can be deleted, we consider legal requirements, the nature of our relationship with you, and the technical limitations of our systems.

6. Your Rights and Choices

Operational Communications

The emails you receive from Quran Flow regarding enrollment, billing, semester updates, and program operations are essential to your participation in the program and cannot be unsubscribed from while you maintain an active account.

Your Data Rights

In certain jurisdictions you have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.

Where required by law, we obtain your consent for the processing of certain Personal Information collected by cookies or similar technologies, or when we carry out other processing activities for which consent may be required. If we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.

To update your preferences, ask us to remove your information from our records, delete your account or submit a request to exercise your rights under applicable law, please contact us as specified in the "How to Contact Us" section below.

7. Data Transfers

Quran Flow is operated by AlMaghrib Institute, which is based in Canada. Personal Information that we collect may be transferred to, and stored at, any of our service providers which may be inside or outside the European Economic Area ("EEA") and Switzerland, including the United States and Canada. By submitting your personal data, you agree to such transfers. Your Personal Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this Privacy Policy.

8. Children's Privacy and Parental Consent

While Quran Flow is primarily designed for adults, we do accept students who are minors (under 18 years of age). We strongly encourage students to be 15 years of age or older to enroll in the program.

For students under 15 years of age, we require parental or guardian consent before enrollment. Parents or guardians must be aware of the program requirements, time commitment, and any potential challenges. Parents or guardians are responsible for monitoring their child's use of the Service.

If a parent or guardian becomes aware that their child has provided us with Personal Information without their consent, or if they wish to review, modify, or delete their child's information, they should contact us at the contact information provided below.

9. Semester-Based Auto-Enrollment

When you enroll in Quran Flow, you will be charged for your initial semester. Upon successful completion of a semester, you will be automatically enrolled in the next semester and your payment method on file will be automatically charged for the subsequent semester.

You will receive notification of your auto-enrollment one week before the new semester begins, and a reminder one day before the new semester starts. You may cancel your enrollment before being charged by contacting student support or following the cancellation instructions provided in these notifications.

10. Removing Your Personal Information

You may contact us at any time to request closure of your account and deletion of your Personal Information. If you close your account, we will delete or anonymize your Personal Information to the extent reasonably possible. However, we may retain certain information if we believe it may be necessary to prevent fraud or future abuse, if required by law, or for legitimate purposes such as maintaining financial records, account recovery, auditing our records, or enforcing our rights and obligations under our agreements. Please note that information stored by our payment processors may be subject to their own retention policies and cannot be deleted by us.

11. California Privacy Rights

If you are a California resident, California law permits you to request information regarding the disclosure of your personal information to third parties for the third parties' direct marketing purposes. The California Consumer Privacy Act of 2018, California Civil Code Sections 1798.100 et seq. ("CCPA") affords certain rights to you if you are a California resident. To exercise these rights or make such a request, please contact us using the information below.

12. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time for any reason; each version will apply to information collected while it was in place. We will notify you of any modifications to our Privacy Policy by posting the new Privacy Policy on our Site and indicating the date of the latest revision. You are advised to consult this Privacy Policy regularly for any changes.

In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address or generate a notification when you access the Service for the first time after such material changes are made. Your continued use of the Service after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the current version of this Privacy Policy.

13. Contact Us

Quran Flow is operated by AlMaghrib Institute, which is the entity responsible for the processing of your Personal Information. If you have any questions or comments regarding this Privacy Policy, or if you would like to exercise your rights to your Personal Information, you may contact us by emailing us at info@quranflow.org or contact us at:

AlMaghrib Institute
2323 Clear Lake City Blvd Suite 180-290
Houston, TX 77062
1 888 ALMAGHRIB

This Privacy Policy is effective as of October 1st, 2025.